All packages are shipped either via United States Postal Service (USPS) or UPS (depending on which is cheaper).
The Glass Phoenix is not responsible for lost, stolen, or damaged packages. 

We ship Monday - Saturday!
Orders are usually shipped out 1-2 business days. 
Orders placed on Saturdays and Sundays will go out the next open business day.

**Please note we do not ship packages on Sunday or on holidays due to local postal closure. ** 

Here are the Postal Service holidays for 2022:

  • New Year’s Day: Saturday, Jan. 1
  • Martin Luther King Jr. Day: Monday, Jan. 17
  • Presidents Day: Monday, Feb. 21
  • Memorial Day: Monday, May 30
  • Juneteenth National Independence Day: Monday, June 20 (observed because June 19, the date of the newest federal holiday, falls on a Sunday)
  • Independence Day: Monday, July 4
  • Labor Day: Monday, Sept. 5
  • Columbus Day: Monday, Oct. 10
  • Veterans Day: Friday, Nov. 11
  • Thanksgiving: Thursday, Nov. 24
  • Christmas: Monday, Dec. 26 (observed because Dec. 25 falls on a Sunday)

Shipping cost: 

With shipping prices on the rise, unfortunately we had to revise our shipping prices. We do still offer free shipping but with a minimum order purchase. This will also help me lower some prices on the clearance to offer it to y'all at rock bottom prices! 

U.S.A.: $7.99 Flat rate with Free shipping on orders over $100 

Canada: $19.99 Flat rate

International (Rest of the World): $29.99

(The Glass Phoenix is not responsible for duties/fees due to international orders.)

 The Glass Phoenix is not responsible for incorrect addresses listed at the time of purchase. If an incorrect address was listed, the customer will be responsible for additional shipping charges to have package re-delivered. 

The Glass Phoenix is not responsible for packages or any damages incurred once they have left our shipping department. Customers must make a claim with their local Post Office/UPS store if they believe a package has been lost or stolen. Tracking numbers for reference can be found in the shipping confirmation that is sent via email or text, or by contacting